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      Web interface
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        Where to start?
      • Where to start
    • Initial system setupchevron_right
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        Initial system setup
      • Quick start guide
      • Login
      • Initial system setup
      • How to create departments
      • How to create user groups
      • How to create users
      • How to create an organizational structure
      • How to create a region
      • How to create stores
      • How to create blocks, processes, and questions
      • How to create a checklist template
      • How to grant access to checklist templates
    • Guide for the administratorschevron_right
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        Guide for the administrators
      • Login
      • Description of administrator's features
      • Divisions
      • Regions
      • Stores
      • Import of Objects
      • Departments
      • User groups
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      • Reporting roles
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      • Checklists Registry
      • Assigning a checklist template to a user group
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    • Inspectionschevron_right
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        Inspections
      • Web authorization
      • Inspections board
      • How to plan an inspection
      • How to fill in an inspection
      • How to review an inspection
      • Inspections calendar
    • Photo reportschevron_right
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        Photo reports
      • How to create an advanced photo report
      • Work with advanced photo reports
      • Inspection of photo reports and claim creation
      • Claims view in advanced photo reports
      • How to create a photo report
      • List of issues
      • Who can edit a photo report
      • Photo reports analytics
      • How to evaluate a photo report using a checklist template
    • Taskschevron_right
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        Tasks
      • Time in tasks
      • General description
      • Task filters
      • Description of task attributes
      • How to create a task
      • How to return a completed task to work
      • How to delete a task
      • How to reassign a task to another user
      • Task export
      • Photo reports and claim handling
      • Task schedule
      • How to confirm that a task is completed
      • How to edit a task
      • Task notification settings
      • How to complete a task
      • Review task execution and attachment verification
      • Delegation of tasks
    • Analyticschevron_right
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        Analytics
      • Photo reports analytics
      • Company analytics
      • BI Analytics
      • Inspections
      • Inspections calendar
      • Estimate for the period
      • Block-subblock-processes
      • Inspections-processes-questions
      • Missed inspections
      • Issue list
      • Report view menu
      • Issue execution
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        Surveys
      • General description
      • Creating a Survey Template
      • Survey tasks
      • Quick surveys
    • Settingschevron_right
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        Settings
      • Tasks
      • LDAP
      • Authorization
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      • Removing checklists
      • Localization
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        File storage
      • File storage
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        Video Calls
      • General description of Video Calls
    • Web FAQchevron_right
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        Web FAQ
      • The lack of tasks after completed inspection
      • How you can resend the e-mail with inspection's result
      • The reasons why you did not get email with inspection's result
      • What file formats can be attached
      • How to reset and change your password
      • How to delete an inspection?
      • How you can open an expired inspection
      • The available number of stores has been exceeded
      • Grade calculation mode
      • User rights management
      • Unable to plan an inspection
      • How to cancel checklist's notification for users
      • How to enable a geolocation check during inspection?
      • Checklist template does not display
      • QVALON doesn't load
      • How to invite a new user to QVALON
      • The page does not load
      • The ability to create multiple checks on one store, one template per day
      • Why the task does not display
      • How you can set the time interval for checklist completing
      • Processes Registry — Routing of Questions
      • I can't see the necessary survey template when creating an application
    • Applicationschevron_right
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        Applications
      • About applications
      • How to create an application for a task
      • How to create a nested survey template
      • How to create an application for a checklist
      • How do I create a task from an application with an XLS file download?
  • Mobile applicationchevron_right
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      Mobile application
    • Instructionschevron_right
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        Instructions
      • Authorization screen
      • Store screen
      • Event history
      • Inspections menu
      • Inspection filters and grouping by category
      • How to start and finish an inspection
      • How to view inspection results
      • How to delete an inspection
      • Tasks Tab
      • How to create tasks
      • How to Start and Complete a Task
      • Task search
      • Quick surveys
      • Other
      • Reports
      • Knowledge base
      • Settings screen
      • Photo editor
    • Applications FAQchevron_right
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        Applications FAQ
      • Improve your location's accuracy (Android)
      • Improve your location's accuracy (iOS)
      • Inspections are Missing in the Mobile App
      • Download Apps
      • Can't see tasks / inspections
      • Incorrect time of task or inspection creation
      • My store does not appear in the mobile app
      • How to send logs from your device? (iOS)
      • Why you can't select days for fixing in checklist
      • How to send logs from your device? (Android)
      • How to clear the cache in the Android app?
  • Business caseschevron_right
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      Business cases
    • Photo Tips and Photo Reportschevron_right
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        Photo Tips and Photo Reports
      • How to collect photoreports from stores
    • General caseschevron_right
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        General cases
      • Receiving notifications on an object's email
      • Commenting in tasks and inspections
      • Delegation of tasks
      • Custom answers of checklist's template
      • Creating versions of checklist templates
    • Time Trackingchevron_right
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        Time Tracking
      • Time Tracking Settings
      • Report
      • How to create a shift in the calendar
      • How to edit a shift
      • How to delete a shift
      • How to finish a shift
      • How to start a shift
      • How to view history of my shifts
      • Time Tracking: Fact
      • Time Tracking: Plan
      • Time Tracking: Plan/Fact
  • Product Updateschevron_right
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      Product Updates
    • iOSchevron_right
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        iOS
      • Versions 1.29.1 - 1.29.3
      • Versions 1.27.1 — 1.27.3
      • Version 1.26.1
      • Version 1.25
      • Version 1.24
      • Version 1.7
    • Androidchevron_right
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        Android
      • 6.14 Time tracking
      • 6.8 - 6.13 Advanced photo reports, in-app camera, updates in tasks and inspections UI
      • 6.6 - 6.7 Microsoft authorization, deadline in hours and minutes
      • Versions 6.5.0 - 6.5.1
      • Version 6.4.0
      • Versions 6.3.0 - 6.3.2
      • Version 6.1
      • Version 6.0
    • WEB versionchevron_right
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        WEB version
      • 2.60 Separation of administrative functions
      • 2.54 Time tracking
      • 2.53 Advanced photo reports
      • 2.49 — 2.52 New chart in the company analytics, optimization of photo reports
      • 2.47 - 2.48 Minutes and hours in task deadlines, scoring by inspectors in Company Analytics
      • 2.46 Filter for duplicate subtasks, unsaved changes warning
      • 2.45 Microsoft authorization, edit of store coordinates
      • Release notes 2.44.8
      • Versions 2.44 - 2.44.7
      • Versions 2.42 - 2.42.3
      • Versions 2.40-2.40.8
    • Generalchevron_right
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        General
      • 2021 system updates
QVALON Knowledge base
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search

Categories

  • Where to start? chevron_right
    • Where to start
  • Initial system setup chevron_right
    • Quick start guide
    • Login
    • Initial system setup
    • How to create departments
    • How to create user groups
    • How to create users
    • How to create an organizational structure
    • How to create a region
    • How to create stores
    • How to create blocks, processes, and questions
    • How to create a checklist template
    • How to grant access to checklist templates
  • Guide for the administrators chevron_right
    • Login
    • Description of administrator's features
    • Divisions
    • Regions
    • Stores
    • Import of Objects
    • Departments
    • User groups
    • Users
    • Reporting roles
    • Processes Registry
    • Checklists Registry
    • Assigning a checklist template to a user group
    • Inspection review
    • Inspection Schedule
    • Catalogs
    • Telegram notifications on tasks
    • Zone Management
  • Inspections chevron_right
    • Web authorization
    • Inspections board
    • How to plan an inspection
    • How to fill in an inspection
    • How to review an inspection
    • Inspections calendar
  • Photo reports chevron_right
    • How to create an advanced photo report
    • Work with advanced photo reports
    • Inspection of photo reports and claim creation
    • Claims view in advanced photo reports
    • How to create a photo report
    • List of issues
    • Who can edit a photo report
    • Photo reports analytics
    • How to evaluate a photo report using a checklist template
  • Tasks chevron_right
    • Time in tasks
    • General description
    • Task filters
    • Description of task attributes
    • How to create a task
    • How to return a completed task to work
    • How to delete a task
    • How to reassign a task to another user
    • Task export
    • Photo reports and claim handling
    • Task schedule
    • How to confirm that a task is completed
    • How to edit a task
    • Task notification settings
    • How to complete a task
    • Review task execution and attachment verification
    • Delegation of tasks
  • Analytics chevron_right
    • Photo reports analytics
    • Company analytics
    • BI Analytics
    • Inspections
    • Inspections calendar
    • Estimate for the period
    • Block-subblock-processes
    • Inspections-processes-questions
    • Missed inspections
    • Issue list
    • Report view menu
    • Issue execution
  • Surveys chevron_right
    • General description
    • Creating a Survey Template
    • Survey tasks
    • Quick surveys
  • Settings chevron_right
    • Tasks
    • LDAP
    • Authorization
    • Web
    • Tablet
    • System
    • Notifications
    • Application download
    • Removing checklists
    • Localization
    • Checklists
  • File storage chevron_right
    • File storage
  • Video Calls chevron_right
    • General description of Video Calls
  • Web FAQ chevron_right
    • The lack of tasks after completed inspection
    • How you can resend the e-mail with inspection's result
    • The reasons why you did not get email with inspection's result
    • What file formats can be attached
    • How to reset and change your password
    • How to delete an inspection?
    • How you can open an expired inspection
    • The available number of stores has been exceeded
    • Grade calculation mode
    • User rights management
    • Unable to plan an inspection
    • How to cancel checklist's notification for users
    • How to enable a geolocation check during inspection?
    • Checklist template does not display
    • QVALON doesn't load
    • How to invite a new user to QVALON
    • The page does not load
    • The ability to create multiple checks on one store, one template per day
    • Why the task does not display
    • How you can set the time interval for checklist completing
    • Processes Registry — Routing of Questions
    • I can't see the necessary survey template when creating an application
  • Applications chevron_right
    • About applications
    • How to create an application for a task
    • How to create a nested survey template
    • How to create an application for a checklist
    • How do I create a task from an application with an XLS file download?

Web FAQ

  • The lack of tasks after completed inspection
  • How you can resend the e-mail with inspection's result
  • The reasons why you did not get email with inspection's result
  • What file formats can be attached
  • How to reset and change your password
  • How to delete an inspection?
  • How you can open an expired inspection
  • The available number of stores has been exceeded
  • Grade calculation mode
  • User rights management
  • Unable to plan an inspection
  • How to cancel checklist's notification for users
  • How to enable a geolocation check during inspection?
  • Checklist template does not display
  • QVALON doesn't load
  • How to invite a new user to QVALON
  • The page does not load
  • The ability to create multiple checks on one store, one template per day
  • Why the task does not display
  • How you can set the time interval for checklist completing
  • Processes Registry — Routing of Questions
  • I can't see the necessary survey template when creating an application
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