How to invite a new user to QVALON
- How to create a new user
- How to directly set a password for a new user
- How to renew an expired invitation link
Any administrator can invite a new user. To do that:
- Open the Administration / Users tab.
- Click Add user.
- Fill in user data. Required fields are marked with an asterisk *.
- Set user-level and assign the user to their object: a store, region, or division. assign groups, reports and roles to the user. You can find more information about all these options in the following article.
After you click the Create user button, the user will receive an email with a link to finish registration of their account. Note that the confirmation link will be active for 24 hours and should be renewed manually if the user fails to complete registration in time.
By following this link, the user can set their own password and download the mobile app.
In case you do not specify a user email, a registration link will be copied to your clipboard so that you can send it to the user any way you find convenient. You can always find the link in the user profile that can be opened from the Administration / Users tab.
How to directly set a password for a new user
If you would like to set a password for a new user on your own, click the Assign a password for the user button and enter a desired password in the field below. After that, send the credentials to the user in any convenient way.
The user will be notified by email that an account has been created for them and they should contact a system administrator for further information.
How to renew an expired invitation link
An invitation link expires in 24 hours after creation. If a user fails to finish registration in time and tries to open an expired link, they will see the error below.
To renew an expired invitation link, you should:
- Open the Administration / Users tab and select the desired user. You can use filters for your convenience.
- Click the Update the link button.
After that user will be able to complete registration using the link from the email that was sent to them. You can also click the Resend the invitation button at the bottom-left corner of the screen to remind the user they should complete registration.
