How to return a completed task to work
An author of a completed task can return to the executor for rework. For example, if it was revealed that the task has not been finished although the executor updated the task status to updated.
To do it:
- Go to the Tasks > Tasks list section.
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Find a task for rework and click the Execution status button.
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A screen with detailed info on the task will open. Click the Return to work button.
The task status will change and its executor will be able to complete it again.
Please note that this option is only available if the system administrator enabled it in the system settings. Here is the article where to learn more about the system settings.