Knowledge base
The help screen consists of two sections:
- Knowledge base
- Support chat
Android
IOS
Knowledge base
After the Help screen is opened, the list of articles from our knowledge base is available which is grouped in sections.
Tap on an article name to open it.
Tap on the See all articles button to open the list of articles in the section.
Android
IOS
Search for an article can be done using keywords. To do that, tap the 
button at the top right corner of the screen and enter the query.
Android
IOS
Support chat
Android
Tap the 
dialogue button to open support chat.
To view an answer to the raised ticket, tap the
button at the top right corner of the screen and select the required ticket from the list.
IOS
Tap the 
button to open support chat.
All support tickets will then be visible. Tap the
button again to create a new ticket.
